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Our Exterminator INC, DBA A&V Prime Exterminating

Restaurants & food service

Cited for vermin? Get re-inspection ready.

A health inspection citing evidence of rats, mice, roaches or flies is a deadline, not just a pest problem. We survey within one to two business days, correct the conditions behind the citation, and leave you with documentation that stands up when the inspector returns.

What the inspector is actually looking for

Evidence, and correction. Live activity, droppings, gnawing and harbourage all get cited — but so do the conditions that allow them: gaps around pipes and doors, standing waste, food debris under equipment, and unsealed cellar access. A single spray visit leaves every one of those in place. Correcting them, and being able to show when and how you corrected them, is what closes the loop.

How we run a food service account

  1. 01

    Survey within one to two business days

    Kitchen line, prep, dry storage, dish area, waste room, cellar, deliveries entrance — and the neighbouring occupancies that are feeding the problem.

  2. 02

    Correct the conditions

    Exclusion and sealing at the gaps that let them in, plus practical sanitation and storage changes your staff can actually sustain.

  3. 03

    Targeted treatment

    Monitoring and precise placements suited to a food-handling environment, scheduled around your service hours.

  4. 04

    Documentation you can hand over

    Service reports, logbook, material records and corrective-action notes, kept current on a monthly programme.

Questions operators ask

We have a re-inspection coming. How fast can you start?
Call us rather than filling in the form. We normally survey a commercial site within one to two business days and can start the programme immediately afterwards.
Can you work outside service hours?
Yes. For kitchens we schedule around service wherever possible — before opening or after close — so the treatment does not cost you a shift.
Will a treatment on its own clear the citation?
Usually not on its own, and any company that tells you otherwise is selling you something. Most citations for vermin evidence come from conditions — gaps, harbourage, waste handling, or a neighbouring occupancy — and the inspector will look for those conditions to be corrected. We treat and we fix the conditions, then document both.
What documentation do you leave?
Dated service reports, a site logbook, material and placement records, and written corrective-action recommendations. This is what an inspector expects to see and what most operators are missing when they get cited a second time.
The problem is coming from the building, not our space.
That is very common in mixed-use blocks, where ground-floor food service sits under apartments or beside another kitchen. We can work with the building's owner or managing agent so the whole structure is treated rather than just your lease line — that is normally the only thing that ends it.

If you own or manage the building as well, see how we work with owners and managing agents.

A deadline is a good reason to call rather than type.

Commercial surveys normally scheduled within one to two business days.